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Shipping Policy

Last Updated: 6/2/2026
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1. Overview

Thank you for shopping with Bloom & Vital. This Shipping Policy explains how we process, ship, and deliver orders placed through our website. By placing an order, you agree to the terms outlined in this policy.

We strive to process and ship orders as quickly as possible while providing accurate delivery estimates. Delivery times are estimates only and are not guaranteed unless expressly stated otherwise.

 
2. Order Processing

Orders are typically processed within [1–3] business days after payment has been successfully authorized and verified.

Orders are processed during our normal business hours:

Business Hours:
Monday-Friday

9am - 5pm EST

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Orders placed on weekends or holidays will be processed on the next business day.

Processing times may be extended during:

  • Holidays

  • Promotional events

  • Peak shopping seasons

  • Inventory audits

  • Severe weather conditions

  • Unexpected carrier disruptions

 
3. Shipping Destinations

We currently ship to:

  • United States

  • U.S. Territories (where applicable)

  • Certain products may have shipping restrictions based on destination, applicable laws, carrier limitations, or product-specific requirements.

 
4. Shipping Methods and Delivery Estimates

Available shipping methods and estimated delivery times will be displayed during checkout.

Estimated delivery times begin after order processing is completed.

 
Standard Shipping

Estimated delivery: [7-14] business days

 
5. Shipping Costs

Any applicable shipping fees will be clearly displayed before payment is completed.

We may periodically offer free shipping promotions subject to specific terms and conditions.

 
6. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing:

  • Shipment confirmation

  • Tracking number (if available)

  • Carrier information

  • Tracking link

Tracking information may take up to 24–48 hours to become active after shipment.

 
7. Delivery Delays

While we make every effort to ensure timely delivery, delays may occur due to:

  • Carrier service interruptions

  • Weather events

  • Natural disasters

  • Customs inspections

  • Incorrect shipping information

  • High shipping volumes

  • Labor disputes

  • Government actions

Bloom & Vital is not responsible for delays caused by carriers or circumstances beyond our reasonable control.

 
8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided:

  • Delivery may be delayed

  • Additional shipping charges may apply

  • Packages may be returned to us

  • Orders may be canceled if delivery cannot be completed

Please contact us immediately if you discover an error in your shipping information.

We cannot guarantee modifications after an order has been processed.

 
9. Lost, Stolen, or Damaged Packages
 
Lost Packages

If your tracking information indicates that your package has been lost in transit, please contact us within [14] days of the estimated delivery date.

We may initiate a carrier investigation before issuing a replacement or refund.

 
Stolen Packages

Once a package has been marked as delivered by the carrier, responsibility for the package generally transfers to the recipient.

Customers who believe a package was stolen should:

  • Check with household members and neighbors

  • Verify the shipping address

  • Contact the carrier

  • File a police report if appropriate

 
Damaged Packages

If your package arrives damaged:

  1. Retain all packaging materials.

  2. Take photographs of the damage.

  3. Contact us within [5] business days of delivery.

We may request supporting documentation before processing a replacement or refund.

 
10. International Orders

International customers may be responsible for:

  • Customs duties

  • Import taxes

  • Value-added taxes (VAT)

  • Brokerage fees

  • Other government-imposed charges

These fees are not included in the product or shipping price unless expressly stated during checkout.

Customers are responsible for complying with all local import laws and regulations.

We are not responsible for delays caused by customs authorities.

 
11. Partial Shipments

When multiple items are ordered, products may ship separately based on:

  • Inventory availability

  • Warehouse location

  • Package size restrictions

  • Carrier requirements

You will not be charged additional shipping fees for authorized split shipments unless disclosed at checkout.

 
12. Undeliverable Packages

Packages returned as undeliverable due to:

  • Incorrect addresses

  • Refused delivery

  • Failure to claim the package

  • Customs refusal may be returned to our facility.

Upon receipt of the returned package, we may:

  • Reship the order at the customer's expense; or

  • Issue a refund less original shipping costs and any return fees incurred.

 
13. Force Majeure

We shall not be liable for shipping delays or failure to perform resulting from events beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Severe weather

  • Floods

  • Fires

  • Pandemics

  • Government actions

  • Labor disputes

  • Transportation interruptions

  • Utility outages

 
14. Shipping Restrictions

We reserve the right to restrict shipments of certain products to specific jurisdictions where:

  • Shipping is prohibited by law

  • Product restrictions apply

  • Carrier limitations exist

  • Safety concerns arise

Orders that cannot legally be shipped may be canceled and refunded.

 
15. Customer Support

If you have questions regarding shipping, tracking, or delivery, please contact us:

Bloom & Vital

Email: info@bloomandvital.store
Our customer service team will make reasonable efforts to assist with shipping-related inquiries.

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